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Prana Pets Customer Service Automated Emails

Returns

Return - Customers Pet passed away

AGENT:


 I am so so sorry for your loss.   I know its really hard.   


I would be happy to send you instructions via email if you would like or I can show you where to find it on our website.   


We offer a full refund back for any opened bottles purchased in the last 30 days  and any unopened bottles purchased in the last 60 days.   


The directions are located on the website within the About Us tab (on the top navigation) and in the drop down on the "No Risk Guarantee " page.   You just need to print out the form and send it back with the bottles to the address on the form.   Your RMA number will be the  the same as your order number.     



Yes, I would like to receive email updates about new products, special offers and more! I can unsubscribe at any time.

Return - It's Not Helping

AGENT:


 I am sorry to hear you want to return your products.   Our products work for so many of our customers and it's unfortunate you are not seeing improvements.    Before giving up on the product all together, I would recommend having  one of our holistic pet specialists give you a call to discuss.   Often it’s just adjusting the doses or the frequency and we can definitely help you to dial in the right dosage if you are willing to keep trying this.    There could also be additional products that maybe you could add to see if that could help control the symptoms.   If not , of course you can return it.


   I would be happy to send you instructions via email if you would like or I can show you where to find it on our website.   


If your on our website you can find the return directions and the address to return the items.    We offer a full refund back for any unopened bottles purchased within the last 60 days.     The directions are located on the website within the about us tab on the "No Risk Guarantee " page.   You just need to print out the form and send it back with the bottles to the address on the form.   Your RMA number will be the  the same as your order number.      



Yes, I would like to receive email updates about new products, special offers and more! I can unsubscribe at any time.

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Prana Pets

214 NE 22nd lane,

Delray Beach 33444

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© 2021 PranaPets.com – Prana Pets